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| Public Works - Electric Department |
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NOTICE - Prospective Village of Arcade Electric Customers
The Arcade Electric Department serves about 10,000 people in an area over 100 square miles. The electric rates are among the lowest in the Country. Electric Department Annual Customer Notification 2021
For customer complaints, call the Village Office at 585-492-1111 (M-F 7:00 am – 4:00 pm). For electric customer complaints that cannot be resolved with the Village, you may contact the New York State Department of Public Service (DPS). DPS complaints may be directed as follows: Mail: Office of Consumer Services |
| Village of Arcade Office 17 Church Street Arcade, NY 14009 Phone: (585) 492-1111 TDD: (800) 662-1220 Fax: (585) 496- 7444 |
| Arcade Police Department 17 Church Street Arcade, NY 14009 Phone: (585) 492-3111 Voicemail: (585) 492-2300 Fax: (585) 492-3052 |
| Arcade Justice Court 17 Church Street Arcade, NY 14009 Phone: (585) 492-4479 Fax: (585) 492-3052 |
VILLAGE OF ARCADE
17 Church Street, Arcade, NY 14009
Telephone: (585) 492.1111 • Fax: (585) 496.7444 • TDD: (800) 662.1220
Web: www.villageofarcade.org
Office Hours: 7:00am to 4:00pm, Monday through Friday, except Holidays
The Village of Arcade is an equal opportunity provider and employer. To file a complaint of discrimination write:
USDA, Director, Office of Civil Rights, 1400 Independence Ave. SW, Washington DC 20250-9410 or call
(800) 795-3272 (voice) or (202) 720-6382 (TDD)